Privacy Policy

1. Information We Collect

• Account data: name, email, password (hashed), profile photo
• Pet data: pet profiles, photos, health records, location
• Usage data: pages visited, features used, interactions
• Device data: browser type, IP address, device identifiers
• Location data: approximate location for nearby pet discovery (with consent)

2. How We Use Your Data

• Providing and improving PetMate services
• Matching pets with potential adopters
• Sending notifications about matches, messages, and events
• Preventing fraud and ensuring platform safety
• Analytics to improve user experience

3. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers: hosting, email, payment processing (Stripe)
• Other users: your public profile and pet listings are visible
• Legal authorities: when required by law

4. Cookies

We use essential cookies for authentication and preferences. Analytics cookies are optional and require consent. See our Cookie Policy for details.

5. Your Rights (GDPR)

• Access: request a copy of your data
• Rectification: correct inaccurate data
• Erasure: request deletion of your account and data
• Portability: export your data in a standard format
• Objection: opt out of marketing communications

Exercise these rights through Settings.

6. Data Retention

We keep personal data only for as long as it is needed to provide the service, meet legal obligations, resolve disputes, and protect the platform. Account deletion removes or anonymizes data unless a longer retention period is required for a specific record.

7. Security

We use security controls including TLS in transit and password hashing. No system is 100% secure — report suspected vulnerabilities to security@petmate.ee

8. Children

PetMate is not intended for users under 16. We do not knowingly collect data from children.

9. Contact

Privacy contact: available in the production service details