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Last updated: July 28, 2026
By accessing or using PetMate, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account and all activities under it. You must be at least 16 years old to use PetMate.
You retain ownership of content you post. By posting, you grant PetMate a non-exclusive, worldwide license to use, display, and distribute your content on the platform. You must not post content that is illegal, harmful, abusive, or violates others' rights.
PetMate facilitates connections between pet owners and adopters but does not guarantee any adoption outcomes. Users are responsible for verifying the health, temperament, and legal status of animals. All adoption agreements are between the parties involved.
When paid features are enabled, the price, renewal terms, cancellation options, and any applicable refund terms are shown before purchase. Payments are processed through Stripe. Contact support if a purchase does not match the terms shown at checkout.
Your use of PetMate is also governed by our Privacy Policy. We collect and process data as described therein.
PetMate is provided "as is" without warranties. We are not liable for any damages arising from use of the platform, including but not limited to pet health issues, failed adoptions, or data loss.
We may suspend or terminate accounts that violate these terms. You may delete your account at any time through Settings.
Questions about these terms? Use the contact details published with the production service.